This website is operated by Cusmo.com. Throughout the site, the terms “we”, “us” and “our” refer to Cusmo.com. Cusmo.com offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update or change any part of these Terms by posting updates and/or changes to our website. Your continued use of the website constitutes acceptance of those changes.
Our store is hosted in a WordPress environment, which provides us with the e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Photos Upload for Personalisation
We strictly prohibit the upload of copyrighted photos on our website. Although we do not have automated methods to detect such content, if you upload copyrighted material, we will not print it, and no refund will be issued.
If you are using another person’s photo, ensure that you have their consent to upload and print it. Celebrity photos (Indian or International) are not allowed unless you have personally clicked the image with the celebrity.
Product Thickness, Size and Quality
We use standard acrylic materials, but thickness may vary up to 0.5 mm. Product size may vary by 2–3 mm due to the cutting process. Photo quality depends on the uploaded image — dark, blurred, or low-resolution photos may not yield the best printing results despite our preprocessing efforts.
SECTION 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.
Note: For personalised products, our logo will appear on all items. By uploading, you agree to this term. To request a logo-free product, an extra fee applies, subject to approval by our support team.
SECTION 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon as the sole basis for decisions without consulting more complete or timely sources. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information.
SECTION 4 – Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – Products or Services
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy. We have made every effort to display product colors and images as accurately as possible, but we cannot guarantee perfect accuracy due to monitor variations.
We reserve the right to limit sales by person, region, or jurisdiction, limit quantities, or discontinue any product at any time.
Best Price Guarantee
This applies only to customized phone cases. Price comparison must be based on the original price (not sale price) of another online provider offering free delivery on customized products.
SECTION 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order placed with us. We may limit or cancel orders per person, household, or address. If an order is modified or cancelled, we will attempt to notify you using the provided email, billing address, or phone number.
You agree to provide accurate and up-to-date purchase and account information, including valid email addresses and payment details. For more details, please review our Return Policy.
SECTION 7 – Optional Tools
We may provide access to third-party tools that we neither monitor nor control. You agree that use of such tools is “as is” and “as available” without any warranties. We are not liable for any issues arising from third-party tools. Future features and services added to the website will also be subject to these Terms.
SECTION 8 – Third-Party Links
Certain products, content, or services may include third-party materials. We are not responsible for examining or evaluating third-party websites or their content. We assume no liability for any third-party materials, services, or websites. Please review their respective policies before engaging in any transactions.
SECTION 9 – User Comments, Feedback, and Other Submissions
By submitting creative ideas, feedback, or other materials (collectively, “comments”), you agree that we may use them without restriction, including editing, publishing, or distributing them.
We are not obligated to maintain comments in confidence, pay for comments, or respond to them. You agree that your comments will not violate any third-party rights or contain unlawful or harmful material. You are solely responsible for your submissions.
SECTION 10 – Personal Information
Your submission of personal data through the store is governed by our Privacy Policy.
Photos uploaded to Cusmo.com are securely stored and automatically deleted after 30 days. We maintain a privacy-protective environment to ensure data and image safety.
SECTION 11 – Errors, Inaccuracies, and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability without prior notice. We are under no obligation to update or clarify any information except as required by law.
SECTION 12 – Prohibited Uses
You are prohibited from using the site or its content for unlawful, offensive, or exploitative purposes, including but not limited to:
- Uploading malicious code or viruses
- Violating intellectual property rights
- Engaging in discrimination, harassment, or defamation
- Collecting personal data without consent
- Spamming or hacking
Violation of these restrictions may result in termination of service.
SECTION 13 – Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted or error-free. The Service and all products are provided “as is” and “as available,” without warranties of any kind.
Cusmo.com, its directors, employees, and partners shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or products.
SECTION 14 – Indemnification
You agree to indemnify and hold harmless Cusmo.com, its affiliates, officers, and employees from any claims or demands resulting from your breach of these Terms or violation of any law or rights of a third party.
SECTION 15 – Severability
If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will still apply to the fullest extent permitted by law.
SECTION 16 – Termination
These Terms remain effective until terminated by either party. You may terminate by ceasing use of our site. We may terminate immediately if you breach any term, with or without notice, and you will remain liable for any outstanding payments.
SECTION 17 – Entire Agreement
These Terms, along with any policies or rules posted by us, constitute the entire agreement between you and Cusmo.com, superseding prior communications or agreements. Any ambiguities shall not be interpreted against the drafting party.
SECTION 18 – Governing Law
These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of Jaipur, Rajasthan, India.
SECTION 19 – Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We reserve the right to update or modify them at our discretion. Your continued use of our website constitutes acceptance of such changes.
SECTION 20 – Contact Information
Questions about these Terms of Service should be sent to us at:
Email: info@cusmo.com